Shipping Policy

This Shipping Policy outlines how orders are processed, shipped, and delivered across India.

1. Shipping Locations

Miniark.in currently ships across India. We do not offer international shipping at this time.

2. Order Processing Time

All orders are processed within 2-3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

You will receive a confirmation email once your order is placed and another email with tracking details once your order is shipped

3. Shipping & Delivery Timelines

Estimated delivery time is 3–7 business days from the date of dispatch. Delivery timelines may vary based on your location, courier partner, weather conditions, or unforeseen circumstances.

Please note that delivery timelines are estimates only and not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout before payment. Any promotional free-shipping offers will be displayed on the Website and are subject to change.

5. Order Tracking

Once your order is shipped, you will receive tracking details via email or SMS. You can track your shipment using the link provided by our logistics partner.

6. Delivery Attempts & Failed Delivery

Courier partners will make multiple delivery attempts before marking an order as undeliverable. If delivery fails due to incorrect address, unavailability of the recipient, or refusal to accept the order, re-shipping costs (if applicable) may be borne by the customer. Please ensure that shipping details are accurate at the time of placing the order.

7. Damaged or Missing Packages

If you receive a package that is physically damaged, or missing items, please notify us within 24 hours of delivery by emailing greenmatterlifestyle@gmail.com with you order ID, photos/videos of the package and product. Claims reported after 24 hours of delivery may not be accepted.

8. Address Changes

Address changes can be requested only before dispatch. Once an order has been shipped, address changes are not possible.

9. Delays Beyond Our Control

Miniark shall not be liable for delivery delays caused by:

Natural disasters
Strikes or lockdowns
Courier partner delays
Government restrictions or force majeure events

10. Ownership & Risk

Ownership and risk of the product pass to the customer upon successful delivery at the provided address.

11. Incorrect Address Disclaimer

Miniark is not responsible for non-delivery due to incorrect or incomplete shipping address, incorrect contact details provided by the customer. Any re-shipping in such cases may incur additional charges.

12. Contact Us

For shipping-related queries, please contact us at:

📧 Email: greenmatterlifestyle@gmail.com

🌐 Website: www.miniark.in

13. Policy Updates

Miniark.in reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon being published on this page.